Booking page with a WhatsApp reminder the evening before
A customer books a 4pm haircut online. At 7pm the day before she gets a reminder with a reschedule link. The slot is either kept or freed in time. Uses WhatsApp Inbox, Automations.
For salons & spas
Fill the Tuesday chairs and stop chasing no-shows on the phone.
A salon in Kothrud is full on Saturday and half empty on Tuesday. Bookings come in on Instagram DMs, WhatsApp and calls, and the receptionist writes them in a diary. Two people a day don't turn up.
Where it usually goes wrong
Bookings arrive on three apps and a diary
No-shows leave a stylist idle for an hour
Regulars drift away and nobody notices
What we'd set up first
In this order. Each step is useful even if you stop there.
Festival offers sent to past customers before Diwali and weddings
Pick the Diwali date from the festival calendar, choose customers who visited in the last six months and schedule one broadcast. Uses WhatsApp Inbox.
A win-back message when someone hasn't come in for 45 days
The workflow checks the last visit date in the CRM and sends a WhatsApp offer. You see who replied in the inbox. Uses CRM & Pipelines, Automations.
The apps behind it
WhatsApp Inbox
Put your business number on Meta's official Cloud API. Your whole team replies from one inbox, and the AI covers nights.
- Meta's price, no markup
- One inbox, many people
- Broadcasts that don't get you banned
Automations
Wait, branch, send a message, add a tag, create a task. Workflows that run across every app here.
- One canvas, readable by anyone
- Start from a recipe
- A log of every run
CRM & Pipelines
A list of every lead, a board of every deal, and a timeline that fills itself from forms, chats and payments.
- A timeline nobody has to type
- Boards that match how you sell
- A short list of who to call today