Retail, D2C and e-commerce

WhatsApp for D2C brands: from question to repeat order

Pre-purchase questions, opt-in cart recovery, order updates and repeat sales on WhatsApp.

Buyers ask before they buy

Size, delivery time, COD, returns: answer these on WhatsApp quickly and conversion goes up.

Recover carts with consent

With opt-in, a friendly reminder about an abandoned cart brings back buyers who got distracted.

Order updates build trust

Confirmation, dispatch and delivery messages reduce 'where is my order' calls and refunds.

Make the second order easy

Restock reminders and small offers for past buyers are the cheapest sales you'll make.

Quick checklist

  • Product questions answered fast
  • Opt-in cart recovery
  • Order and delivery updates
  • Repeat-order reminders

All insights · Our services

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